Terms of Use & Privacy Policy

Collection of personal information

Probant does not collect any personal information about users of its Web site, unless they choose to provide it by filling out a form or by submitting a request for information or other correspondence.

Use of information

Probant agrees to use personal information it collects only for appropriate purposes, related to its mission to inform its users. Probant will not use personal information for any purposes other than those for which it was collected without the user’s consent or as required by law.

Disclosure of information

Probant will never disclose personal information gathered through its Web site to any third party without first obtaining the user’s consent, unless authorized by law.

Retention of information

Personal information gathered through the Probant Web site is retained only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

Terms of use

This Web site is published and administered by Probant from its head office in Montréal, Québec, Canada. By accessing this site, the user agrees that all matters concerning the access or use of this site shall be governed by the laws of Québec and by applicable federal legislation.

Probant makes no representation regarding the compliance of the content of this site for any territory other than Québec.

By accessing this Web site, the user agrees to all terms and conditions stated below.

Use of the masculine gender

The masculine gender is used in this Web site for conciseness.


With the exception of works used under licence or links posted on this Web site, the content herein is the property of Probant and is protected by applicable laws. Reproduction in whole or in part is prohibited without the express authorization of Probant, unless such reproduction is made under an exception provided by the Canadian Copyright Act and with attribution of the source.

No warranty

Probant created its Web site primarily for information purposes and secondarily to provide a number of services to its members. Although Probant compiled the information on its Web site with all due care at the time of launch, some content may be inaccurate. Information on this Web site may also be outdated. In either case, Probant cannot be held responsible for any loss or damage, direct or indirect, that might result.

Furthermore, the Probant Web site complies with certain EDP, technical, graphic and typographic standards. Under no circumstances can Probant be held responsible for any loss or damage, direct or indirect, resulting from failure of the personal computer, server, other computer equipment or software of the user of this site, loss of data or any other failure or technical issue experienced by same while navigating this Web site.


The Probant Web site may contain links that give access to external Web sites belonging to third parties and that are hosted on servers other than those of Probant. The user acknowledges that by following such links, they automatically leave the Probant Web site.

Linking to external Web sites cannot be interpreted as constituting any affiliation or association that might bind Probant to the rights holder regarding these external Web sites.

Since Probant is unable to control the content of Web sites beyond its own, it cannot be held responsible for any loss or damage that might result from the inaccuracy or non-compliance of the content of these Web sites.

Deep links and framing

Users of the Probant Web site agree not to employ EDT techniques or processes to, or that enable them to, reproduce, download, transmit, retransmit, distribute, disseminate, divide, sell, publish, modify or otherwise use, in whole or in part, the content of the Probant Web site in violation of the Copyright Act, applicable international agreements regarding copyright or any other law, particularly through techniques such as deep linking or framing.
Only deep links to the home page of this Web site are permitted. Furthermore, this Web site being indivisible, no portion can be excerpted by framing or otherwise for use outside the Probant Web site.


Some texts appearing on this Web site aim to explain the various processes implemented to fulfill its mission to protect the public and to answer the questions most commonly received on these matters. They do not seek to substitute for the official legislative and regulatory texts on the topic or to interpret them.

Privacy concerns or questions may be addressed in writing to Probant Privacy Officer at 1100-1200 McGill College, Montreal, QC H3B 4G7.